Welcome to The Stirling Collection. These Terms of Service ("Terms") govern your use of our website and venue rental services. By accessing our website, submitting an inquiry, or booking a venue, you agree to be bound by these Terms. Please read them carefully.

If you do not agree with any part of these Terms, you may not use our services or book our venues.

1. Acceptance of Terms

By submitting a booking request, paying a deposit, or executing a venue rental agreement with The Stirling Collection, you ("Client," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including all liability waivers, indemnification provisions, and privacy policies contained herein.

These Terms constitute a legally binding agreement between you and The Stirling Collection ("we," "us," or "our"). Your continued use of our services after any modifications to these Terms constitutes acceptance of such changes.

2. Venue Rental Agreement

2.1 Booking Process

All venue bookings are subject to availability and require approval by The Stirling Collection. Submitting a booking request and paying a deposit does not guarantee approval. Your booking enters a "pending approval" status for up to 48 hours, during which we review your request and may contact you for additional information.

2.2 Deposit and Payment Terms

A non-refundable deposit of 20% of the total venue rental fee is required at the time of booking. This deposit secures your requested date(s) and initiates the approval process. The remaining balance (80%) is due no later than seven (7) days prior to your event date.

The deposit is NON-REFUNDABLE once your booking is approved, except in the sole circumstance where The Stirling Collection rejects your booking within 48 hours of deposit payment, in which case you will receive a 100% refund.

2.3 What the Rental Fee Covers

The venue rental fee covers venue access only for a 12-hour booking window (6 hours setup, 4 hours event, 2 hours takedown). The rental fee includes:

• Exclusive access to the venue premises during your booking window
• Use of existing venue amenities (as described on venue pages)
• Basic utilities (electricity, water, climate control)
• Standard venue furnishings (tables, chairs, as available)

2.4 What Is NOT Included

The venue rental fee does NOT include, and you are solely responsible for arranging and paying for:

• All required permits (special event permits, alcohol permits, noise permits, etc.)
• Event liability insurance (general liability coverage required)
• Catering, food, and beverage service
• Entertainment (DJ, band, performers, etc.)
• Decorations, florals, and event design
• Audio/visual equipment and technical support
• Security personnel (if required by local ordinances or venue rules)
• Valet or parking services
• Cleaning services beyond standard venue maintenance
• Any damage to venue property or equipment

2.5 Cancellation Policy

All deposits are non-refundable. If you cancel your event for any reason after your booking is approved, you forfeit the entire 20% deposit. There are no exceptions, including but not limited to:

• Inability to secure required permits or licenses
• Dissatisfaction with third-party vendors or services
• Changes of mind or changes in event plans
• Disputes over services not included in the venue rental
• Weather conditions or force majeure events (see Section 8)
• Personal emergencies or unforeseen circumstances

If you have paid the remaining balance and cancel, the balance may be refunded at our sole discretion, but the deposit remains non-refundable under all circumstances.

2.6 Rescheduling

Rescheduling requests are subject to venue availability and require approval by The Stirling Collection. Rescheduling does not entitle you to a refund of your deposit. If your requested new date is unavailable, your deposit remains non-refundable.

3. Liability Waiver and Assumption of Risk

3.1 Assumption of Risk

You acknowledge and agree that use of our venues involves inherent risks, including but not limited to risks of personal injury, property damage, accidents, and unforeseen incidents. By booking a venue, you voluntarily assume all such risks for yourself, your guests, vendors, and any other persons present at your event.

3.2 Release of Liability

To the fullest extent permitted by law, you hereby release, waive, discharge, and covenant not to sue The Stirling Collection, its owners, officers, employees, agents, contractors, and affiliates (collectively, "Released Parties") from any and all liability, claims, demands, actions, and causes of action whatsoever arising out of or related to any loss, damage, injury, or death that may be sustained by you or any person at your event, whether caused by the negligence of the Released Parties or otherwise, while using our venues or participating in activities related to your event.

3.3 Limitation of Liability

In no event shall The Stirling Collection be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of business opportunity, emotional distress, or reputational harm, arising out of or related to your use of our venues or services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising out of or related to your venue rental shall not exceed the amount of the deposit you paid.

4. Indemnification

You agree to indemnify, defend, and hold harmless The Stirling Collection and all Released Parties from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or related to:

• Your use of the venue or any activities conducted during your event
• Any breach of these Terms by you or your guests
• Any violation of applicable laws, regulations, or permit requirements
• Any injury, damage, or loss caused by you, your guests, vendors, or contractors
• Any disputes with third-party vendors or service providers
• Any failure to obtain required permits, licenses, or insurance
• Any negligent or intentional acts or omissions by you or persons at your event

This indemnification obligation shall survive termination of these Terms and your venue rental.

5. Insurance Requirements

You are required to obtain and maintain event liability insurance with adequate coverage for your event. The insurance policy must name The Stirling Collection as an additional insured. Proof of insurance (certificate of insurance) must be provided no later than seven (7) days prior to your event date.

Failure to provide proof of insurance may result in cancellation of your booking without refund of your deposit.

6. Permits and Compliance

6.1 Client Responsibility

You are solely responsible for obtaining all required permits, licenses, and approvals for your event, including but not limited to:

• Special event permits from local authorities
• Alcohol permits or licenses (if serving alcohol)
• Noise permits or variances (if applicable)
• Health department permits (if serving food)
• Any other permits required by local, state, or federal law

6.2 Compliance with Laws

You agree to comply with all applicable federal, state, and local laws, regulations, and ordinances during your event. This includes but is not limited to noise ordinances, occupancy limits, fire safety codes, health and safety regulations, and alcohol service laws.

6.3 Venue Rules

You agree to comply with all venue-specific rules and restrictions, which may include:

• No smoking indoors (designated outdoor smoking areas may be available)
• Noise curfews and sound level restrictions
• Occupancy limits and fire code compliance
• Restrictions on open flames, candles, or pyrotechnics
• Parking and loading zone regulations
• Waste disposal and recycling requirements

Violation of venue rules may result in immediate termination of your event without refund.

7. Damage and Security Deposits

You are responsible for any damage to the venue, furnishings, equipment, or property caused by you, your guests, vendors, or contractors during your event. We reserve the right to charge your payment method on file for repair or replacement costs for any damage beyond normal wear and tear.

For certain events, we may require a refundable security deposit in addition to the venue rental fee. The security deposit amount and terms will be specified in your booking confirmation.

8. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, hurricanes, floods, fires, earthquakes, pandemics, epidemics, government orders, civil unrest, terrorism, war, strikes, or utility failures ("Force Majeure Events").

Important: Force Majeure Events do not entitle you to a refund of your deposit. If your event cannot proceed due to a Force Majeure Event, we will work with you in good faith to reschedule your event subject to venue availability, but your deposit remains non-refundable.

If The Stirling Collection is unable to provide the venue due to a Force Majeure Event, our sole obligation is to refund any payments you have made (including the deposit). We shall have no further liability for any other damages or losses.

9. Dispute Resolution and Governing Law

9.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

9.2 Venue and Jurisdiction

Any legal action or proceeding arising out of or related to these Terms or your use of our venues shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida. You consent to the personal jurisdiction of such courts and waive any objection to venue.

9.3 Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or your venue rental shall be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall take place in Miami, Florida. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

Class Action Waiver: You agree that any arbitration or legal proceeding shall be conducted on an individual basis only, and not as a class action, consolidated action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

10. Privacy Policy

10.1 Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Event Information: Event date, type of event, guest count, special requests
• Payment Information: Credit card details, billing address (processed securely through Stripe)
• Communications: Inquiry form submissions, email correspondence, phone conversations

We also automatically collect certain information when you visit our website, including:

• Usage Data: Pages viewed, time spent on pages, click patterns, referring website
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies: We use cookies and similar tracking technologies (see Section 10.5)

10.2 How We Use Your Information

We use the information we collect to:

• Process and manage your venue bookings and inquiries
• Communicate with you about your event and our services
• Process payments and send booking confirmations
• Provide customer support and respond to your requests
• Send you marketing communications (with your consent)
• Improve our website, services, and customer experience
• Comply with legal obligations and enforce our Terms
• Detect and prevent fraud, security incidents, and illegal activity

10.3 Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, email delivery, website hosting, analytics)
• Legal Requirements: When required by law, subpoena, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, safety, or the rights of others

10.4 Third-Party Services

We use the following third-party services that may collect information about you:

• Stripe: Payment processing (subject to Stripe's Privacy Policy)
• Google Maps: Interactive maps on venue pages (subject to Google's Privacy Policy)
• Email Service Provider: Email delivery and marketing communications
• Analytics Services: Website usage analytics and performance monitoring

These third-party services have their own privacy policies, and we are not responsible for their practices.

10.5 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and user experience
• Deliver relevant advertising and marketing messages

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

10.6 Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

10.7 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking and payment records are retained for at least seven (7) years for tax and legal compliance purposes.

10.8 Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at [email protected] or (305) 707-1807.

10.9 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10.10 International Users

Our services are based in the United States. If you access our website from outside the U.S., your information may be transferred to, stored, and processed in the United States. By using our services, you consent to such transfer and processing.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

For bookings already confirmed, the Terms in effect at the time of booking shall apply, unless otherwise required by law.

12. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

13. Entire Agreement

These Terms, together with your booking confirmation and any additional agreements executed in connection with your venue rental, constitute the entire agreement between you and The Stirling Collection regarding your use of our services and supersede all prior or contemporaneous communications, agreements, and understandings, whether oral or written.

14. Contact Information

If you have any questions about these Terms of Service or our Privacy Policy, please contact us: